FACTORIES & WAREHOUSES

What Gets Measured, Gets Managed

“The closest to being in control we will ever be is in that moment that we realize we’re not.” - Brian Kessler

WHAT GETS MEASURED, GETS MANAGED

“The closest to being in control we will ever be is in that moment that we realize we’re not.” - Brian Kessler

It is impossible to find a solution to a problem when you are unaware of its exact existence. As a manager, it is easy to say, “We need to increase employee productivity.” However, you will not be able to implement a strategy for increasing employee productivity until you know the specific productivity snags your employees face.

The solution to this lack of knowledge lies in the creation of what are called Employee Productivity Metrics. In simple terms, you must develop a statistical and measurable way to rate each employee’s actual production and then balance those numbers against the cost of each employee.

93%

Customers did not get a service walk as part of the sales process

The list and number will vary depending on your organizational structure and company type. However, the necessity of this step remains the same. In order to improve employee productivity, you must first measure the current state of their production.

Constant or periodical observation of specific workers or sections with tangible parameters and results will give the management the right tool to get effective decisions, on the right time.