JEWELRIES STORES

Attention to Details on the Sales Floor

“To create something exceptional, your mindset must be relentlessly focused on the smallest detail” - Giorgio Armani

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ATTENTION TO DETAILS ON THE SALES FLOOR

“To create something exceptional, your mindset must be relentlessly focused on the smallest detail” - Giorgio Armani

Experienced jewelers ‘feel’ the customer, they can ‘smell’ the need and budget and have the experience to make the deal happen.

If the owner of the most experienced jeweler was able to be in all stores, at all times, RMSNEXT’S system would not be needed.

RMS system makes sure that all staff, at all stores, will follow the sales protocol and targets that are set by the most experienced people in the company.

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93%
Customers did not get a service walk as part of the sales process

We measure ‘the story’ of every customer and staff member at every given second.We present it in a macro/micro level to management, and turn it into clear actionable to store and area managers.

We measure when the customer is approached, how much time she is in the store, which/how many products are presented to her…. Every small detail that makes a big difference when selling high-value jewelries.

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FOR THE FIRST TIME, REAL-TIME MEASUREMENTS OF

Staff performance measurements – Welcoming customers, time to service, service time, which/how many products are presented
Traffic and Segmentation to gender, age group and grouping (singles, couples, families)
Product Consideration
The in-store journey of the customer
Conversions – Traffic to sales. Visiting in priority area to sales
Fraud detection, safety and asset protection
Tailored measurements

TURNING ANALYTICS TO ACTION.

Our Customers