Experienced jewelers ‘feel’ the customer, they can ‘smell’ the need and budget and have the experience to make the deal happen.
If the owner of the most experienced jeweler was able to be in all stores, at all times, RMSNEXT’S system would not be needed.
RMS system makes sure that all staff, at all stores, will follow the sales protocol and targets that are set by the most experienced people in the company.
We measure ‘the story’ of every customer and staff member at every given second.We present it in a macro/micro level to management, and turn it into clear actionable to store and area managers.
We measure when the customer is approached, how much time she is in the store, which/how many products are presented to her…. Every small detail that makes a big difference when selling high-value jewelries.